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Sales terms

Shipping and countries

Purchases can only be made in some European countries, which can be selected by clicking the relevant flag that appears at the entrance to the site. For all other countries, the site can be visited but purchases cannot be made. The prices include shipping costs so the user making the payment is required to indicate a shipping address inside the country selected on the site. Otherwise Il Gattopardo S.r.l. reserves the possibility to evaluate the real transport cost and possibly request the integration of the cost before proceeding with the order.

Il Gattopardo S.r.l. is not responsible in case of delivery of items, whose external packaging has obviously been tampered with, broken and / or ruined and in the event that this occurs, the transporter / shipper will respond as long as this is verified at the time of delivery and not after delivery of the product itself. Therefore, the purchaser, or whoever was responsible for collecting the goods, before signing the delivery note, is invited to carefully check that the packaging of the product does not show evident signs of tampering, breakage or anything else such as to suggest that the goods have been damaged in whole or in part and / or completely or partially removed. In case of legitimate doubt, the buyer has the right to reject the goods with written reasons, or to collect the prize subject to verification. Reserve to be clearly indicated on the delivery note.

Delivery time

Il Gattopardo S.r.l. is directly the producer of the goods sold on the website www.ilgattopardoweb.com. The purchased pieces may already be present in the warehouse and therefore the shipment can be organized in a few hours, or they could be in production and therefore it is necessary to complete their processing. In any case, we undertake to deliver the purchased goods to the courier within 15 working days. The courier will then deliver it within another 3 working days.

Il Gattopardo S.r.l. will not be responsible if failure to comply with the aforementioned terms will result from strikes, unavailability of raw materials, natural disasters, fires, or other events not attributable to you.

Right of withdrawal

To withdraw, you must send a registered letter with return receipt to Il Gattopardo S.r.l., Via Delle Industrie, 97 - 36050 Cartigliano (VI), declaring that you want to exercise the right of withdrawal, indicating the property in question and the relative price and will therefore be kept. , at his own expense, to return the purchased goods indicating the bank details to receive the credit note. Upon receipt of the goods Il Gattopardo S.r.l. will return the sum received for the payment less shipping costs.

Terms: the buyer has the right to exercise the withdrawal within 10 days from the date of receipt of the goods.
Refund: within 30 days from the date of receipt of the registered letter and from the receipt of the goods.
Good return: it is the responsibility of the buyer who can organize himself as he sees fit. The goods must return intact to Il Gattopardo S.r.l. .

Prices and payment

The prices shown vary from country to country, include VAT and transport costs. Electronic payment is made through the Stripe payment platform; for more information, visit https://stripe.com.